{"id":14,"date":"2023-12-25T00:00:11","date_gmt":"2023-12-25T04:00:11","guid":{"rendered":"https:\/\/darkred-stork-530475.hostingersite.com\/?page_id=14"},"modified":"2025-08-13T22:27:22","modified_gmt":"2025-08-14T01:27:22","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/tip-america.com\/en\/refund-policy\/","title":{"rendered":"REFUND POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ef25ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ef25ed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-890bc39\" data-id=\"890bc39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ee1c48 elementor-widget elementor-widget-text-editor\" data-id=\"0ee1c48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In order to process a refund, you must meet the following requirements:<\/p><ul><li>Your eSIM must have been purchased from the TIP Am\u00e9rica website<\/li><li>The activation of the eSIM has not been done yet.<\/li><li>If the eSIM has already been activated and\/or used, we will analyze your specific case to provide a better solution.<\/li><li>The purchase must have been made no more than 2 months ago<\/li><li>Have not scanned the QR code<\/li><li>Have not used any data from the plan<\/li><li>Have purchased the eSIM no more than 2 months ago<\/li><li>Send a screenshot and the necessary information to verify the incompatibility or lock<\/li><li>Please get in touch with our Customer Support Team at support@tip-america.com or through our chat to report the connection issue.<\/li><li>We cannot guarantee a refund if you contact us after your trip.<\/li><li>In all other cases, a partial or full refund (with an administrative fee of $5.00 USD) may be issued depending on the data you have used.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4897c2d2 elementor-section-full_width elementor-section-height-min-height elementor-section-content-top elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"4897c2d2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-776b3226\" data-id=\"776b3226\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In order to process a refund, you must meet the following requirements: Your eSIM must have been purchased from the TIP Am\u00e9rica website The activation of the eSIM has not<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":4,"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":12384,"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/pages\/14\/revisions\/12384"}],"wp:attachment":[{"href":"https:\/\/tip-america.com\/en\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}